Custodial Project Manager

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is about teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it’s about delivering on our commitments.

ICMS is looking for an experienced Custodial Project Manager to lead custodial operations. The Project Manager serves as the contractor's primary representative with full authority to act on all matters pertaining to contract performance and day-to-day operational decisions.

Duties and Responsibilities:

·        Manage and schedule all work, lead operational progress meetings and document and distribute meeting minutes to government stakeholders.

·        Manage professional email communications, monitor workflows and employee schedules to ensure strict compliance with contract standards.

·        Implement, manage and oversee Company’s Safety Program, maintaining training, awareness and culture of safety. Ensure all staff are current on safety protocols, training, and reporting safety incidents. Maintain records for all personnel

·        Ensure compliance with all contract performance requirements, accuracy and transmission of deliverables in accordance with PWS requirements and deadlines.

·        Perform quality control inspections and oversee all tasks/ frequencies, work tickets and NCMMS documentation in accordance with Company’s Quality Control Plan.

·        Maintain accurate facility performance records.

·        Monitor performance of all staff, conduct performance reviews, develop performance improvement plans, and be responsible for all hiring and processing of new personnel.

·        Manage NCMMS service call data and respond proactively to client and tenant concerns.

·        Ensure compliance with all applicable environmental and regulatory requirements for cleaning supplies and consumables and ensure vendor compliance.

·        Coordinate specialized tasks, including restorative floor maintenance, carpet extraction, and deep cleaning projects.

·        Proactively identify facility lifecycle maintenance needs and recommend necessary above-standard services to the Contracting Officer's Representative (COR).

·        Maintain availability to assist with urgent issues that arise outside of scheduled working hours.

·        Strictly during critical staffing shortages or emergencies, assist directly with physical cleaning duties to stabilize facility operations.

Required Qualifications:

·       A high school diploma or G.E.D.

·       Minimum of 5 years of experience managing custodial operations in facilities of similar size (greater than 400,000 square feet) and complexity (e.g., federal buildings, courthouses, or hospitals).

·       Prior experience using CMMS or work ticket system to plan, schedule, coordinate and assign tasks. Experience with routine/ scheduled tasks and service calls.

·       Demonstrated experience in administrative and communication duties, including proficiency in the Microsoft Windows Office suite.

·       Demonstrated experience in quality control and reporting, client relations and project coordination, facility needs assessment, and emergency and contingency response.

·       Excellent written and verbal communication abilities in the English language.

·       Proficiency in managing contracts, budgets, and schedules.

Desired Qualifications:

·       Management experience of a federal facility

Licenses and Certifications:

• A valid state’s driver's license (with no major infractions) is required
• Hold current one or more related industry certifications including but not limited to ISSA Certification Expert, Cleaning Management Institute Custodial Supervisor Certification, or equivalent..
• OSHA 30 Training

Additional Qualifying Factors:

·       As a condition of employment, it will be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results.

Security Clearance:

All Contractor personnel working onsite at federal facilities must meet federal government security clearance standards.

Benefits:

• Medical, Dental & Vision Insurance 100% covered for employee
• Life and Accidental AD&D Insurance
• 401K Retirement plan
• 11 Paid Government Holidays
• Generous sick and vacation leave

Work schedules are subject to change based on client and company needs. As a management position, this person will be on call regularly and be available for and respond to emergencies off shift.

*This is a contingent hire position based upon the award of contract.

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.