UMB Financial Corporation, founded in 1913 in Kansas City, operates UMB Bank, providing personal, business, institutional and wealth-management banking services across the United States.
UMB Financial Corporation is an American financial services company headquartered in Kansas City, Missouri. Through UMB Bank it provides personal banking, business banking, wealth management and institutional services, combining the personalised service of a community bank with the capabilities of a larger institution. The firm traces its origins to 1913 and has since grown from a small community bank to a national presence across the United States.
Its business is organised around four main lines. Personal Banking covers consumer services tailored to individual customers' needs and priorities. Business Banking offers solutions for business customers, built around a flat organisational structure intended to let the bank tailor offerings to each client. Wealth Management delivers advisory and wealth services, with associates positioned as advisors, consultants and problem solvers. Institutional Services provides banking and financial services to institutional clients.
The company describes its founding values as integrity, trust and doing what is right, and states an intention to “stay small” as it grows. Working practices emphasise flat structure, solutions tailored to specific customer priorities, and lasting relationships with both customers and communities. Associates are characterised as resilient, entrepreneurial and invested in each other's and their customers' success.
Retention is a notable feature of the workplace: average associate tenure is reported at 8.15 years, close to double the industry average. Roles are framed around advisory, consulting and problem-solving work, as well as community involvement.
